Upon making a remote support contract purchase, you will need to download the corresponding TeamViewer software to enable us to connect with your computer or mobile.
When the download is complete you will be prompted to input your remote ID and password, which we will have provided to you via email or text. Once the ID and password have been accepted we will have remote access to your device and shall get to work on resolving any computer repairs.
You can rest assured knowing your files are safe with us.